PartsDue books the job, tracks the part on order, keeps the customer posted, books the return visit and gets the invoice paid. It is a WordPress plugin, so it lives on the site you already own.
Launch price for the first 25 shops, then $349. One payment. No monthly fee.
About one appliance repair in four needs a second visit. That is where shops lose money and customers lose patience.
The part goes on order and the job sits in a notebook or a text thread until someone remembers it.
Back-orders move dates, nobody tells the customer, and the office spends the afternoon on the phone.
Each warranty company has its own deadline and paperwork. Miss one and the job was free.
Every screen below is the real software, from the live demo you can open yourself.
Fixed it, needs parts, declined or nobody home. One tap and the job moves to its next step by itself.
Ordered, back-ordered, arrived, installed, returned. When a date moves, the customer gets an email with the new one.
Up to three options, the customer's signature and a parts deposit by card through your own Stripe account.
See who pays for each job, what each warranty company still owes you and which claim is due next.
Customers book on your website, pick the appliance and the problem and add the model, so the tech brings the right part.
Money collected, what is unpaid, parts waiting and your first-visit fix rate, on one screen.
Monthly field-service apps cost a small shop thousands over three years. PartsDue is one payment, runs on your website and keeps your customers and jobs in your own database.
Download right after payment and upload it to WordPress like any other plugin.
Your business, service call fee, the ZIP codes you cover and your arrival windows.
New bookings land on your dashboard and on your technicians' phones.
Checkout is on partsdue.com, by Stripe. You download PartsDue right after paying.
Secure checkout by Stripe on partsdue.com. Full refund within 14 days. Prices in US dollars.
Yes. PartsDue is a WordPress plugin and needs WordPress 6.2 or newer with PHP 7.4 or newer. It installs like any other plugin.
No. You pay once. The first year of updates is included. After that, updates are $99 a year if you want them, and PartsDue keeps working if you don't renew.
Yes. Each technician signs in on their phone and sees their day, the job, the appliance history and the parts. Customers sign and pay right there.
Deposits and invoices are paid through your own Stripe account, so the money goes straight to you. PartsDue takes no cut.
PartsDue is our featured platform for repair businesses. You buy it on partsdue.com, which handles the license, downloads, updates and support.
On your own website, paid once, with every technician included.